Harrah's Las Vegas

The housekeeping staff at Harrah's Las Vegas is excellent. The rooms are clean and well-maintained. However, the lobby and the path to the elevators have a strong smell of cigarettes and various drugs, making it uncomfortable for non-smokers. The restaurants inside the building are not advisable for dining due to the smell as well. I found myself feeling sick during my stay because of the odors. Despite that, the location is great and the room rates are reasonable. This is a true story!

I was hesitant to book a trip to Harrah's Las Vegas due to a previous experience 2 years ago where I found the hotel to be old and run down. However, I was pleasantly surprised by the improvements made since then. The room was newly redone and I had a great view of the new sphere. The food was excellent and I even had some luck with hand pays during my stay. I would definitely choose to stay here again in the future.

Do not stay here. My experience at Harrah's Las Vegas was absolutely insane. The room I was initially given had a overwhelming chemical deodorizer smell that made my eyes water and my nose burn within minutes. I had to leave the room for almost 4 hours to let it air out, but it was still unbearable when I returned. Despite calling the front desk multiple times, they initially tried to offer me a $30 food and beverage credit to stay in the same room. I explained that I just needed a room I could actually use, but it took an hour of persistence for a housekeeping supervisor to inspect the room and agree it was too strong. Eventually, I was moved to a different room that was musty but much more tolerable. With the pervasive smoke smell and overwhelming odors in the guest rooms, I am puzzled as to why this place receives more than 2 stars.

We stayed at Harrah's Las Vegas for two nights with two separate reservations. Upon check-in, we were pleasantly surprised with a complimentary upgrade to a suite as new members. The suite had stunning views from the 60th floor and a spacious bathroom, although the lack of a vent in the toilet was a downside. The amenities were average, nothing extravagant. The process of checking in and out was not smooth due to the hotel's size and high occupancy during the holidays. We were initially asked to switch to a standard room by 11am the next day, but upon checking out, we were informed there was no standard room available. After some confusion, we were eventually given keys to a basic standard room which lacked certain amenities like a fridge, coffee/tea, and soap. The location of the hotel is convenient, but we experienced long wait times for the elevators with only one out of the three working properly. Overall, Harrah's Las Vegas is suitable for those on a budget, but if you're looking for a more luxurious experience, it may be worth exploring other options.

We made two separate reservations for two nights. When we checked in, we were given a complimentary upgrade to the suite as a new member treat. The suite was great - had an amazing view on the 60th floor. Huge bathroom area, but the toilet had no vent. Amenities were just normal, nothing too fancy. Checking in and out was not fun - it’s a huge hotel, plenty of people and I suppose they were pretty fully booked for the holidays. We were told to check out by 11am the next day to switch to the standard room which was what we reserved. Come 11am, we brought all our bags and checked out and the front desk person was shaking her head, saying we shouldn’t have checked out and she didn’t have a standard room for us that was available, so she let us go back to the suite and said someone would call us when the room was ready but no one did. At 3pm, we called front desk and they asked us to come down again to get the keys to our room. So off we went, waited in line and then checked in. The standard room is super basic - no fridge, no coffee / tea, no soap. But the location is great, and the room’s not bad. Also, two out of the 3 elevators weren’t working and we had to wait a long time. If you’re on a budget, this hotel is acceptable. If you’re not, go somewhere else.

We found unfinished food in the fridge from the previous guests. We requested the receptionist to inform the cleaning team, however it has not been cleaned. The next day we informed the cleaning staff directly but again no action has been taken, moreover our rooms have not been cleaned at all during our stay. Overall, the cleanliness of the rooms was not up to the mark.