ARIA Resort & Casino

I had an extremely disappointing stay at Aria in Las Vegas. Issues began at check-out when I discovered that no invoice was sent, despite having booked through Visa Infinite Luxury Hotel Collections. This lack of communication is unacceptable for a hotel of such high standing. Despite reaching out to guest services via email and attempting to speak with hotel staff, there has been no response whatsoever. During check-out on Sunday, technical difficulties left the system down, preventing any discussion with representatives about an unexpected $300 overcharge. It's been three days with still no acknowledgment or resolution from the staff regarding my emails or the missing billing statement. Guests deserve accurate billing details and prompt issue resolution, especially at a 5-star hotel. It's frustrating that, even after repeated attempts to resolve the issue within a 72-hour window, the incorrect charge remains and no invoice has been provided. I intend to dispute this matter with my bank and will file formal complaints until my billing concerns are adequately addressed. Further drawbacks include: - Staff appear unaware of the rewards and bonuses linked to accounts. Be cautious if you have credit card-related incentives, as Aria does not seem to recognize them.

Aria in Las Vegas is my go-to hotel whenever I visit the city. It has everything you could possibly need, and it's a great base for exploring the Strip. The vanilla smell when you first walk in is a nice touch that makes you feel welcome. The scenery is always changing depending on the time of year, adding to the overall experience. The rooms are comfortable and I've never had any issues during my stays. The staff are always helpful and attentive, making it an A++ experience every time.

My stay at Aria was fantastic! The rooms were modern and comfortable, the amenities were luxurious, and the service was top-notch. The casino floor was lively with a great selection of games. While the food was on the expensive side, it was delicious. I was impressed by the tech-savvy rooms and the convenience of mobile check-in/check-out. The location was perfect for exploring other hotels and attractions. I highly recommend Aria for a luxurious Vegas getaway!

The Aria hotel in Las Vegas is absolutely stunning and massive. The parking lot is incredibly secure, albeit a bit of a distance from the main entrance. However, since we prefer walking around, this wasn't too much of an issue for us. Inside the hotel, there is a casino, restaurants, spa, pool, and an array of shops. Everything is impeccably clean and carries a pleasant fragrance throughout. Despite the high volume of guests, the elevators are quick and efficient, with at least 3 available for each group of floors. The staff members are extremely attentive and accommodating. Our room was spacious and came fully equipped, providing a very comfortable stay. The view from our room overlooked a collection of buildings, with mountains and desert in the distance, creating a truly beautiful backdrop. We enjoyed our stay so much that we decided to extend it for a few more days.

Visited Aria in Las Vegas for a show at T-mobile arena and found the location to be perfect. The room was spacious and well-maintained, with daily servicing before 11 am. The spa experience was enjoyable, with great service from locker room attendant, Steven. However, there was a price increase for the day pass and limited availability. The fitness center was impressive and complimentary. The food court offered high quality options but with no budget-friendly choices, as meals cost $20+.

The beauty of Aria is undeniable. However, the standard rooms could use some updating. The guest bathrooms in the casino and the casino carpet could both benefit from a fresh coat of paint. The spa and lineup of restaurants were a highlight of the stay. While the presence of a "food hall" was disappointing, the buffet was excellent. Jean George steakhouse remains a favorite dining option at Aria.

I had hoped to enjoy my stay at this hotel, given its initial impression of being upscale and beautiful. The cleaning staff in the rooms were indeed helpful and friendly. However, my experience at this hotel felt more like being in a party casino rather than a suitable accommodation for a family trip. I would not recommend it for those planning to visit with their families. Every year, my family and I return to Las Vegas for the winter holidays, and our previous experiences, particularly at the Mandalay, were always incredible. This time, we decided to try something different and more centrally located on the Las Vegas Strip, so we booked an 11-day stay at the Aria. Regrettably, our first two nights were marred by the disruptive behaviour of our neighbours, who were excessively loud and belligerent. Despite multiple calls to security, the issue persisted. As a last resort, we requested a room change, but the problem persisted with new neighbours who were also loud and intoxicated, prompting two more calls to security. Having traveled extensively to enjoy our holidays in Vegas, it was disheartening that 40% of our time here was disrupted by noisy guests. Although the resort compensated us for fours days or resort fees and $175 for food and beverages in acknowledgment of the inconvenience, it doesn't change the fact that we paid a significant amount for a hotel room where we could not sleep. To exacerbate our frustration, our ultimate hotel room proved to be in a state of disrepair. There was DRIED VOMIT on the box spring, a hole in the wall, and peeling wallpaper in the bathroom. In conclusion, my partner and I have decided not to return to the Aria. I would strongly recommend the Mandalay, where customer service and the comfort of families seem to be more of a priority.

The aria is a nice place to stay with a good location on the strip. Pay the extra money for the stay well rooms, the better mattress is worth it. I wouldn't even bother with the Proper eats food hall as most the restaurants close when they feel like it or simply refuse to take your order and have terrible customer service. We found it to be ridiculous that we couldn't get anything to eat at 7:00 pm when most the restaurants say they are open til 10:00 or 11:00 on arias website. We ended up going to Posh Burger on the Casino floor and they served us some great burgers and had great customer service. We also tried some of the higher end restaurants on the property and thought they were underwhelming for the price.

We stayed here this past weekend and were assisted by Angel at the front desk. Angel was incredibly sweet and helpful, and we can't thank him enough for his kindness! This was our first time at Aria, and we absolutely loved it. The atmosphere was fantastic, the service impeccable, and the rooms were both comfortable and spotless. When we return to Vegas, Aria will definitely be our go-to place to stay!

My recent stay at Aria was exceptional from beginning to end. The lobby's modern and luxurious atmosphere immediately caught my attention upon arrival. The check-in process was efficient, and the staff were welcoming and friendly. The room was spacious, clean, and well-equipped with all the necessary amenities. The bed was incredibly comfortable, and the view of the Las Vegas Strip was stunning. The bathroom was top-notch, featuring a large soaking tub and a separate shower. The dining options at the resort were a highlight of my stay. With a wide variety of restaurants to choose from, every meal I had was delicious. The buffet stood out with its impressive selection of high-quality food. The casino at Aria was vibrant and entertaining, with a great variety of games and a lively atmosphere. I also enjoyed spending time at the pool area, a perfect spot to unwind and relax. Overall, Aria Resort & Casino went above and beyond my expectations. I would highly recommend it to anyone seeking a luxurious and unforgettable stay in Las Vegas.

I've had the opportunity to stay at Aria twice now and each time has been great. The location is perfect for those looking to explore the Vegas strip. The check-in process was smooth and they even accommodated an early check-in, which was a nice touch. The pool area is a nice mix of relaxation and fun, with plenty of loungers and beautiful plants. The cool pool water was a welcome relief from the desert heat. The poolside drinks were delicious but on the pricey side. The rooms are modern and tech-savvy, with a tablet to control everything. The bathrooms are spacious and the shower is top-notch. However, there are some signs of wear and tear in the rooms. Overall, Aria is a great resort for those looking to experience all that the Vegas strip has to offer.

If you're attending a conference or looking forward to a relaxing pool day, Aria may not be the best choice for you. During our check-in for a conference, we experienced long wait times due to technical issues, with no backup system in place. The bell desk also had a strict policy that required us to call from our room for bag delivery, causing further delays. After a tiring day, we were disappointed to find that all four pools closed at 7:00 pm, earlier than expected. This led us to visit a nearby Marriott instead, where the pool stayed open until 10:00 pm. Additionally, the room lacked a coffee maker and only had a full mini fridge which restricted personal drink storage. On our last day, we faced confusion regarding our late checkout time, with a staff member being rude when informing us of the actual checkout time. We had difficulty requesting a bell hop service after passing the checkout time, but ultimately managed to get our bags delivered with some effort. Overall, our experience at Aria left much to be desired, with various inconveniences that we didn't encounter at other hotels. Consider exploring alternative accommodation options to avoid similar frustrations during your stay.

Very spacious and clean. One of the cleaner and more modern hotels on the strip. They focus more on their interior design and cleanliness along with better customer service. I’ve seen many people come here for business conventions and sometimes it will be packed.

We stayed here during our recent vacation. The reservation agent was very helpful and attentive he upgraded us to a sky suite! Our suite was very spacious; separate living room, powder and master bedroom, and a serene spa-like bathroom. Loved the lavish decor and spectacular views! Motorized window shades are a nice touch! 😍 The casino and amenities are classy, beautiful and sophisticated. The developers and owners thought of everything when designing this beautiful and luxurious property. 🤩 We’re looking forward to staying here again. Highly recommend!

As a well known Member, I Love the Aria Casino & Resort. My First Experience Staying here was amazing. Everything within the Resort is worth Visiting & Experiencing. Looking forward to staying here many more to come. Thank you and God Bless The Aria!

Extremely disappointing experience so far after day 1 of our two day stay. When we arrived, the lights in the room weren't working and we couldn't open the curtains because the tablets were not functioning. The room was not very clean, and the switches on the wall to request housekeeping were also not working and were hanging out of the wall. Housekeeping almost walked in on us around 9 AM and we had to shout that we had still been sleeping. The reason we were still sleeping is because the AC unit is extremely loud and disturbed our sleep all night. The shower and tub are very dated yellow with mildewy grout, and the hand soap and shampoo/conditioner were cheap and drying. The tile floors are stained and had something sticky on them. Very poor water pressure in the shower which made it hard to get product out of our hair, and inconsistent temperature. One of the shower robes had clearly been used by the previous tenant and was not washed when housecleaning set up our room (hanging inside out on the hanger). No bottles of water are provided unless you want to pay $25 for a small Fiji water. In the evening, we walked around for a while to try and find a small cocktail bar that was not smoky or part of the casino. There were no bars open, so we ended up at the sports bar in the casino after all. Two glasses of house red wine (Decoy, very cheap) came to $50. In the morning, we planned on ordering room service for breakfast, but the tablet was not working and we could not place an order. We tried calling for room service with the in-room phone, but there was just a dial tone and it was disconnected. We walked most of the promenade and casino trying to find a decent sit-down breakfast restaurant that was not closed, and finally found one where the wait was nearly an hour. When we eventually got our food, the egg on my avocado toast was still partly raw, and my husband's Dutch baby was runny and undercooked with a hard, completely unripe peach sliced on top. The green juice I ordered was very small for $9, and lukewarm. The pool was packed with no sunscreen provided and not enough shade, so we only stayed for about 15 minutes. When we went back to our room, we wanted to stop and get ice but the machine was not working. Will keep updating, but so far this has been an expensive and very disappointing hotel experience. Edit: We left our room around 10 AM, and the privacy light was NOT on (it wasn't working at the time anyway). We returned to our room at 11:00 PM and room service had never come to tidy up or replace towels. That is crazy to me in a fairly expensive hotel.

We will never return. When we entered a prior guest's trimmed hairs were in the sink and dirty robe on the ground. The tablet that controls everything in the room (lights, shades, maps, room service, etc.) didn't work for any part of our stay. We couldn't order room service at all 2 of 3 days due to tablet and phone outages. The pool has almost no shade unless you spend hundreds on a cabana, and packs guests in like sardines. Even then, the pool closes at 6 PM, so no romantic hot tubbing, they just want you to go to the smoke filled casino. Most of the good restaurants are booked days in advance. The lesser options have long lines and mediocre food. When we finally got through to room service on the third day they forgot half our order. In our three day stay they never cleaned the room a single time. We didn't have privacy signs up and we put off the room from morning to evening, so they just didn't even try. Spend your money at a resort that cares, not here.

As a self-proclaimed "professional" Vegas goers, I've been to many hotels on the Strip, and Aria stands out among the rest. From the mesmerizing design to the supremely considerate staff, it's hard not to be impressed. Every room is spotless and provides the best of amenities and luxuries. Furthermore, the spa and fitness area is top of the line.

I've stayed at a handful of hotels on the strip, but Aria is my favorite. It's located right in the middle of the strip, but set back enough that most people walking the strip will just pass in front instead of walking through. This gives the casino a busy feeling, but not overcrowded. The atmosphere is always refreshing with natural light and warm colors throughout. The rooms are luxuriously appointed and the staff is amazing. I love Aria.

I was completely blown away by this property! In my opinion, it is one of the best places I have ever stayed. I have stayed in many different hotels on the Las Vegas Strip and downtown, and this one exceeded my expectations in terms of rooms and atmosphere. The pool area was adequate and the buffet was top-notch. I especially appreciated the fact that they were strictly checking room keys 24/7, which gave me peace of mind that there weren't any random strangers roaming the premises. All in all, I absolutely adore this place!

Loved my stay at the Aria in Las Vegas! They were the most relaxing four days. The wellness suite had so many great features, that I have not seen in any other place. Everything from the comfortable mattress, the water filter for the combination shower, and large bath tub. The Rabbit Air filter that clean the air in room four time an hour. So much more if you are looking for a chance to care for your wellness highly recommended. Great views

Aria gets overlooked by a lot of visitors because Wynn, Venetian, Bellagio and others are more popular, but I have stayed at all of them and think Aria May the cleanest and most up to date of any of them.