Mandalay Bay

My recent stay at Mandalay Bay was truly unforgettable. The hotel is absolutely stunning, and I particularly enjoyed dining at Citizens restaurant for breakfast and House of Blues for dinner. The food, service, and atmosphere were all top-notch. As expected in Vegas, prices were on the higher side, but the view of the pool from my room made it all worth it. The only slight inconvenience was that the escalator was out of service for 2 of the 4 days I was there, which was challenging for my companion with limited mobility. Despite this small hiccup, I had a fantastic experience at Mandalay Bay and would highly recommend it to others looking for a luxurious stay in Vegas.

Our room confirmation changed 3 times. We were supposed to be in a media suite but was changed to a conference suite. We had to watch TV from a conference table in uncomfortable chairs. The bathroom was supposed to have a deluxe 12ft shower, but instead had a handicap shower stall barely 3ft wide. For the exorbitant price of the room, nothing was complimentary. You were charged if you even touched the bottled water or snacks, it was on a weight sensor. The hotel's restaurants were extremely overpriced and the food was average, at best, if not outright bad. The staff was nice, that's about the best that can be said.

The rooms at Mandalay Bay were satisfactory, with a stunning view of Las Vegas. The hotel's location on the Strip was convenient for walking to nearby attractions. However, many room amenities, such as coffee, required an extra fee. The display of snacks in the room was motion-activated, so touching or moving items would result in charges to your room. Overall, prices for items at the hotel were quite high, such as a $25 bottle of Fuji water. On a positive note, the pool was impressive in size and provided a fun experience for guests.

I hadn't visited Mandalay Bay since THE Hotel first opened, but my recent trip for a work conference left me very impressed. The convenience of mobile check-in meant no waiting in line upon arrival. With approximately 15 diverse dining options, from high-end restaurants to fast food, every place we tried was satisfying. The gaming floor is as expansive as expected, but what's noteworthy is that it didn't feel crowded—machines were well-spaced. Additionally, the air quality was excellent; I didn't notice any smoke, thanks to their efficient ventilation system. Drink service was exceptional, and the staff consistently went above and beyond. The pool area is fantastic as well. Definitely planning to return!

The place is beautiful! When we were there in early December, the pools and lazy river and all that is closed. That part at pretty much all the hotels is closed this time of year. It looks huge and like it's a lot of fun in season!!

When it comes to convention venues, Mandalay Bay is top-notch. The rooms offer great value for their prime location, and the convention facilities are impressive. The meals are consistently decent, and there are plenty of areas to relax or work in between events. Navigation around the hotel is quick and easy. The food court options may not be the best, but their upscale restaurant choices are better than most. While their coffee service may not be as good as the Wynn, it still beats out many others.

Rented cabana 24 with friends located in the east pool area. Cabana was spacious and had a mini fridge stocked with water and sodas, a couch, 2 chairs, side tables, as well as 3 loungers. For our group of 6 it was perfect. Service from the bar staff was quick and kept up all day (we were there from 10-5). The east pool was generally quiet with most people gravitating to the wave pool or the lazy river , both of which had a LOT of activity, and a lot of kids. Over all a great place to spend a day relaxing, would highly recommend.

Mandalay Bay in Las Vegas offers an upscale atmosphere and sophisticated decor. However, during a visit, two friends experienced the theft of their bags in the food court. Unfortunately, the security staff was unable to assist without a police report. The hotel prides itself on luxury, but certain practices felt a bit exploitative. For example, requesting a set of plastic utensils costs $13. Additionally, the use of the fridge requires an extra fee of $50 per day. Be cautious around the mini bar, as moving any items—even if not consumed—can incur charges. Housekeeping could use improvement. A piece of hair was left on the shower wall for the entire 7-day stay, and the ice bag was never replaced. The shower floor, which features a pebble design, did not feel clean and had a residue-like texture. Overall, while the hotel boasts a lavish setting, some aspects of service and cleanliness were disappointing.

Mandalay Bay is a really nice hotel. We stayed at the Delano and found that the signage to specific places like the pool and check-in was not great. We tried several restaurants on the property and while they were all good, they were quite pricey. The Michael Jackson One show was excellent. Overall, the customer service was fair at best.

Guests commented that the rooms at Mandalay Bay were satisfactory, but my experience with valet parking was less than ideal. It took an hour for two attendants to bring up my car, which had no issues, after valeting it. I had to visit the help desk twice to inquire about the delay for just one vehicle. Additionally, the valet adjusted all the mirrors and seats in my car, even ones that didn't need to be moved, which was unnecessary. While the building itself is beautiful, the quality of service fell short of my expectations. Service is a crucial aspect for me when evaluating a stay, and unfortunately, I was disappointed with the service at Mandalay Bay.

From the moment we checked in at Mandalay Bay, we were offered an upgrade to Delano at a reasonable price, which landed us in a beautiful room on the 25th floor. The service throughout our stay was impeccable. We decided to book a cabana at the pool and Chris went above and beyond to make sure our day was enjoyable. We indulged in delicious food and drinks, soaking up the sun. As we were leaving, Chris tracked us down near the exit to return some items we had left in the safe. His exceptional service truly stood out and I hope the management recognizes what a valuable asset he is to their team. Five stars all the way - Mandalay Bay hires the best and it shows. Cheers!

I have visited Mandalay Bay multiple times and each visit has been consistently amazing. The service is top-notch, the hotel is stunning both inside and out, and the rooms are always very clean. If you happen to forget a small item such as a toothbrush or face mask, they provide options for you at no additional cost. Booking a room is a breeze whether you do it online or over the phone. Checking in and out can be done in person or using your phone, which is convenient. Any issues that arise are handled promptly and with kindness. Every staff member I encountered was polite and eager to assist. The food options are outstanding with a wide variety to choose from. Don't miss the beautiful aquarium during your visit - it's a must-see!

Mandalay Bay Beach offers a picturesque setting with an abundance of chairs and umbrellas, creating a relaxing atmosphere. The expansive pool is exceptionally large, which is great for those looking to take a dip. However, there are some notable downsides. First, it's disappointing that they charge for chair and umbrella rentals. This might be a turn-off for many visitors, as these amenities are usually expected to be complimentary at high-end resorts. As for service, it's important to note that personal experiences can vary, and I can't speak from firsthand knowledge. However, it's concerning to read that some guests have found the service to be subpar. Good service is a crucial aspect of any premium resort experience, and it's unfortunate to hear that it may not meet expectations. The wave pool, which can be a highlight for many, seems to be underwhelming. Guests have reported that the waves are not particularly impressive. For those seeking a more thrilling wave pool experience, this could be a letdown. The pricing for cabanas and bungalows is on the expensive side, with cabanas costing $900 and bungalows priced at $650. However, standard beach reserved seating starts at $50.

We stayed here for our family vacation Andrew and Miguel were an amazing, friendly and helpful assistant team. Overall this was a great place to stay. It was clean and affordable. The staff were friendly and accommodating every chance they could be. Tram is very useful. We had nice moment in Mandalay bay and Vegas.

Worst customer service ever.... what a let down.we drove 8 hours after AC went out in car to get there. After the 3 hour run around, didn't want to stay because hotel wouldn't honor our MGM rewards at all, with no attempt at compensating our total inconvenience.We tried repeatedly to get on website and call .. no help there. Went to check in, got sent to rewards desk. Went there ( after they closed early due to lack of customers) and finally got a hold of that manager. She was argumentative, unhelpful, didn't identify herself as a manager until we asked to speak to one.she sent us back all the way back again across the $#&@ casino to the check in line. Once again MGM refuses to honor their own rewards. We ended up at a wonderful Hampton inn with amazing customer service. Very clean, easy to check in, and enjoyed a great free breakfast. I understand that MGM was hacked, but their lack of concern, and refusal to help with a problem that is theirs shows how much they they don't give one small damn about their customers. I will go out of my way to make sure I never spend a dime with them. Good Mandalay bay. Your gonna need it

The decor may be a little out of current but it is still very nice, well kept and the rooms are luxurious. They are upgrading many common spaces with new restaurants and bars and interesting things to do so keep circling back to see how they bring everything up to the latest levels, I will. I like the Mandalay Bay feel.

This place was beautiful! Their rooms are nice and clean and it’s a great location and a great view especially if you’re up high. It is expensive but a great value for the money and you are in Vegas. They have a great pool set up that is worth it just for a pool day! They also do live music. They have a great breakfast bar in the hotel. Would definitely stay here again!

The rooms are very clean, the pool is incredible, the restaurants are delicious and the staff is world-class. I have never had a bad experience at Mandalay Bay.

As someone who loves the strip, but also likes to get out and explore the rest of the city, Mandalay Bay in a perfect location. You're on the strip and can pretty easily walk to Bellagio and Caesars where a lot of the action is, but you can also hop in your car and get away from it all in no time. The rooms are always clean and the price is reasonable.

Mandalay Bay is a nice hotel but it's nothing spectacular. I have stayed in several strip hotels in the past 5 years and Mandalay Bay just didn't live up to the atmosphere of others. If you can get it at a good rate, then there's really nothing wrong with it. It's also nice that it's towards the end of the strip as it doesn't get as busy as a lot of others.

We stayed at the Delano at Mandalay Bay in an awesome corner suite and loved everything about it. Beautiful room, fantastic view of the strip, and a great resort. Nice reprieve because there is no casino at Delano, but we can take a really short walk next door to Mandalay Bay when we want to hit the slots.

Personally, I believe Mandalay Bay is the best resort in Las Vegas. Being located on the end of the strip (the nice end), its easy to get in and out of and also close to all the action. Mandalay Bay also has everything you need right on site. Restaurants, entertainment, an amazing pool, and nightlife can all be had without leaving the property. The rooms are clean, the views are beautiful, and the price is reasonable. I find it hard to find any faults at Mandalay Bay.

I have stayed here the most out of all of the resorts. The Executive King rooms are really nice with an extra seating area to look out over the strip or the airport while you have coffee in the morning. I live in Georgia and always wake up extremely early for Vegas...4:45-5am. I love sitting on the sofa and watching the sun come up bringing the city to life each day. The casino is great, but needs more 3:2 $25 Blackjack tables. The casino is well laid out and has a good variety of slots. The walk over to Luxor is easy with lots of restaurants and shopping available.