MGM Grand

Our experience at the MGM Grand Las Vegas was outstanding from beginning to end. Utilizing the MGM app for check-in made the process quick and seamless. We skipped the front desk entirely and went straight to our room with the digital key—super convenient! The room itself was spotless, stylish, and extremely comfortable, equipped with everything necessary for an enjoyable stay. Despite not having a view of the Strip, the room’s quiet and well-designed space provided a wonderfully relaxing environment. The MGM Grand exudes a lively and energetic atmosphere. With excellent dining choices, top-notch entertainment, and attentive staff, everything was spot-on. We thoroughly enjoyed our visit here and are definitely planning to return.

The MGM Grand offers rooms that could use some updating, though the rates are reasonable. Be prepared for extended waits during check-in, typically around 20-30 minutes. A significant drawback for me was the hotel's refusal to accept Marriott Bonvoy benefits when booked through a well-known travel agency.

The MGM Grand in Las Vegas offers a well-known name and prime location, but the experience comes with certain drawbacks. The beds proved uncomfortable, and the rooms appeared somewhat worn, likely due to the high volume of guests. Parking is situated at quite a distance from the main facilities, so be prepared for a lengthy walk. During the stay, there were three notable inconveniences, the most significant being a lack of water for a few hours, which guests were not informed about in advance. Additional charges, such as resort fees and parking, contributed to an unexpectedly high bill. Despite booking my stay through AAA, which mentioned possible extra fees, I was unprepared for the cost to nearly double. A complaint was filed prior to checking out, and as compensation for the issues experienced, the parking fee was waived.

As a casino hotel, it's expected that there will be smoking, but improving the atmosphere with a better ventilation system to clear the air would be a welcome change. It would be nice if the smoke and cigarette odor didn't reach the hotel rooms. On a positive note, the check-in service was excellent—very friendly and efficient. The room was pleasing, featuring stylish decor, a comfy bed, and effective temperature control. However, I was a bit let down by the towels; they were fairly average and not quite up to the expected standard. Finally, the resort fees were a surprise. It's been some time since my last visit to Vegas, but why is this a common practice now? Just adjust the pricing to cover these 'mythical' costs instead of advertising deceptively low rates. With an early departure after a single night, there wasn't much opportunity to enjoy any 'resort activities or amenities.' Overall, it’s a good hotel offering good value, though some minor issues do detract from the overall experience.

I had a fantastic time at MGM Grand! The lazy river was crowded, and the water got a bit murky from all the people, but it was still a blast. Just make sure not to put your head underwater, as you never know what might be in there. The renovated rooms with the pink/salmon color scheme were spacious and incredibly modern. Totally worth the price, and I’d definitely stay here again!

The lobby personnel was great, very welcoming and friendly. I would give them a 10. However, we went to have pizza in the MGM and the workers there were not friendly and they seemed like they did not like their job. The rooms have a beautiful view and had lots of room. However, the towels are very old and worn out, and found some hair in the bathtub so it’s not so clean. I don’t even know if they vacuum the carpet. The check out seemed complicated and they were not friendly at all and seemed irritated if you asked them how to check out. We ended up leaving the hotel and a few hours later they sent me an email thanking me for stay there. Overall Las Vegas experience was fun and lots of friendly people. The Hotel is in a good location and I would stay there again.

I spent my birthday here and it was such a wonderful experience! The hotel hallways smell amazing. The rooms are so comfortable. I love how all the workers in the hotel were so energetic and helpful. This was our first time in Vegas and we are very happy with our MGM Grand experience. Can’t wait to visit again!

The MGM Grand in Las Vegas is a beautiful and impeccably clean hotel. The rooms are extremely comfortable and well-maintained, with no overwhelming scents of cleaners. Balcony rooms with views of the Vegas strip are truly amazing. Guests can use a tram to easily access other MGM properties along the strip. Although the lobby may not be as glamorous as some other hotels on the strip, it is less crowded and noisy, which many guests appreciate. The hotel also has great security measures in place. One thing to consider is the distance between the hotel and the casino - it can be a long walk through several hallways to reach the casino entrance. Overall, the MGM Grand offers a comfortable and enjoyable stay in Las Vegas.

We recently stayed at the MGM Grand for four nights in a standard double bed room. The room itself was clean, although the two chairs were a bit worn out and felt dirty. Be aware that the fridge is stocked with drinks, but there are charges for anything you take. Unfortunately, there is no coffee maker in the room, so you'll need to grab your morning coffee from the nearby Starbucks. In terms of amenities, an iron and hair dryer are provided. The service we experienced was a bit inconsistent - while some staff members were friendly, others were not very helpful. Witnessing guests being yelled at by reception staff was definitely off-putting. On the positive side, the MGM Grand offers a great selection of restaurants ranging from Michelin-starred to casual dining options, as well as a convenient food court. The pool area can get crowded, especially the lazy river. There are plenty of slot machines available, along with a high limit room for those who prefer to gamble with larger stakes. One downside we noted was the lack of lobby seating for enjoying morning coffee - this led some guests to sit at the slot machines instead. However, be prepared for the strong cigarette smell in the slot machine area. Overall, the MGM Grand offers a wide range of dining options and entertainment choices for guests to enjoy during their stay.

Stayed here on our family holiday and wasn't disappointed!! Our room was lovely with a great view of the city, beds were comfortable, bathroom was spacious and met all our desires. The room was slightly crowded and not much spots for our luggage to go but that didn't bother us. The location was great as we had good access to the strip and could come back late to a clean room. Had a slight problem with taxis however not the hotels fault. The staff were helpful and answered our questions. We had dinner in the MGM and it was quite lovely and not to pricey either. Great spot for food close to our rooms when not alot of energy was left in our tanks. Pool was fantastic and we loved the lazy river. However was very crowded on a 47 degree day. The seats and day beds needed to be reserved and was a little expensive however a great hotel.

We had a fantastic experience at the MGM Grand in Las Vegas. The room was pleasant, although it could benefit from some updates and renovations. The service was outstanding from check-in to the bellman and the concierge. The lazy river was an absolute highlight—we spent an entire day enjoying it! The only downside was the pervasive smell of cigarette smoke throughout the resort. Implementing air purifiers would be a great improvement if smoking is permitted. Overall, it was definitely worth the price, and we thoroughly enjoyed our stay!

Our stay at the MGM Grand was absolutely incredible. The service we received was top-notch, with friendly and knowledgeable staff assisting us throughout our visit. The rooms were incredibly spacious, although a bit in need of updating. Despite this, my room had a fantastic view, was clean, comfortable, and the maid service was exceptional. I accidentally left valuables in the room, but everything was still there after maid service. The Lazy River was a blast, and the pool service and food were both outstanding. While the restaurants can be pricey, it's expected in Vegas. If cost is a concern, bringing your own food is always an option. The layout of the hotel and casino was extensive but easy to navigate, with convenient access to the rest of the strip. We are already looking forward to our next visit next month!

Review of MGM Grand Las Vegas: A Disappointing Experience My recent stay at the MGM Grand Las Vegas was quite disappointing. Upon arrival, I was informed that my room was not ready despite the advertised check-in time of 3 PM. After a 1 to 1.5 hour delay, I finally received a text at 7:35 PM notifying me that my room was ready, disrupting my plans for the evening. I was frustrated by the lack of consideration for guest satisfaction, especially when I learned that the standard 11 AM checkout time would still apply. The hotel's refusal to make any accommodations or offer a gesture of goodwill left me feeling like just another guest in a sea of visitors. What bothered me the most was that I had no choice but to stay at the MGM Grand due to a business event I was attending. If given the option, I would not choose to stay here again. The hotel's mismanagement, lack of transparency, and disregard for the guest experience made it clear that they prioritize quantity over quality service. For those considering a stay at the MGM Grand Las Vegas, I would recommend exploring other options, especially if you value a smooth check-in process and expect to be treated with the respect that every paying guest deserves.

Recently stayed at MGM Grand for a short getaway. The room was spacious and the bathrooms were clean. The pool area was enjoyable and a step up from other nearby hotels like Excalibur. It was nice to have a $50 per day food credit included with the room. One downside was the cost of water bottles in the room, at $22 each. A better option is to purchase from the vending machines at the end of the hallway for $3.25-4.

I can't find a single thing to complain about when it comes to the MGM Grand in Las Vegas. This hotel is massive and has everything you could ever need. The location is perfect, the slot machines are generous, and the staff is always friendly and helpful. The service here is top-notch, and the restaurants offer amazing dining options. The shows are entertaining and the pool is fantastic. Just be aware that this is a major attraction, so it's always a good idea to stay cautious and aware of your surroundings.

Located right on the Las Vegas strip, MGM Grand offers nice rooms, though not quite up to the standards of Park MGM across the way. There are numerous food options throughout the facility, but many close early on Sundays. The pricing at the steak house is high, but military discounts are available. Reservations are required for most restaurants. Additional amenities at MGM Grand come at an extra cost, so be prepared to pay for them. The staff is helpful, but the check-in process can be a bit rocky, even with reservations made. It is worth noting that the property still allows smoking in certain areas, despite the trend towards smoke-free environments at other MGM properties. Overall, MGM Grand is a nice place to stay, but some aspects may not meet expectations. I may not choose to stay here again in the future.

I recently stayed at the MGM Grand for four days and had a fantastic time. I was fortunate to receive a complimentary spa suite room with waived resort fees, as well as $75 in free play and $100 credit for food and beverages. The room was spacious and immaculately clean, with all amenities, including the jacuzzi, in perfect working order. The staff at the hotel and casino were friendly and always available to assist. I also had luck with winning money during my visit, adding to the positive experience. Additionally, I had the pleasure of seeing the David Copperfield show, which was truly epic. It's worth noting that all hotel rooms at the MGM Grand are non-smoking, with sensors in place to enforce this policy. Smoking is allowed on the casino floor, but hefty fines apply if caught smoking in the rooms. While prices for various items at the hotel can be on the higher side, this is common throughout the Vegas strip. Overall, I highly recommend staying at the MGM Grand if you're planning a visit.

Our recent stay at MGM Grand in Las Vegas was in the Studio Tower, which was not the most convenient location for us. However, the self check-in process through the app was efficient, although it did not provide us with room availability options. We were able to switch rooms at the front desk to find something more suitable. It would be beneficial for the self check-in system to allow guests to choose their room within their paid price range. In terms of the room, we paid $176 in resort fees that we did not use and opted out of the $50 in-room fridge upgrade. While the room had limited storage space and we had to be cautious about items on the bar cart, it was clean and serviced daily. The bathroom was well-lit and adequate for getting ready. Overall, aside from a few minor issues, our stay at MGM Grand was satisfactory.

A few of us stopped in during their cyber attack issue, and it was a pretty big inconvenience. The ATM's were down, you couldn't cash out, and you had to wait for an attendant to come around and cash you out. We didn't stay long for this reason. Aside from this... the hotel was super clean, it smelled good, the attendants were swift with every transaction. They were also so friendly and cheerful! They were not letting the situation get the best of them. Great job during this time, MGM!! I will be back to experience the rooms and other entertainment on this particular property. They had plenty of shops, restaurants, and other small eateries and pubs! I only gave four stars because I did not check out the rooms. I will update when that time comes.

My stay here was nice. I was there for a work conference. Be prepared to walk. Also, buy water before getting to the hotel. Bottled water is like $6 for the 16oz & $9 for the 33oz. Not a lot of slot machines like other casinos. Overall it was decent

This is such a tired hotel. Rooms are clean but not modern. Bed was comfortable. But a shower over a bath? The location is pretty far down the strip. But near the airport if you're looking for a quick place to get to. And the "view of the strip" we upgraded for should have a small note, "bring binoculars". Can't comment on the gambling. There were definitely quite a lot of people there. Less than I'd expect though. The only plus side was that we upgraded our room and only spent a total of $80 for a single night. Don't know if it was a special date or if Thursday is generally just cheaper.

Let’s start off with, considering what you pay to stay at this hotel, it’s a great choice. Don’t expect 5 star service at a discount price. Location is at the beginning of the strip, so if you want to visit the entire strip it’s a lot of walking and/or Uber rides. The hotel rooms could be a little cleaner. We got to our room with dirty sheets, there was a blood stain on the sheets but room service came right away and changed them. They also gave us a 2 day resort fee credit without us asking which was great. The hotel is very long so you have quite the hikes to get to and from your hotel room to the lobby or casino. The restaurant selections are pretty good and have several bars and breakfast options to choose from. The pool complex is one of the best I’ve seen. They have 3 pools, 1 adult only pool and a lazy River. A lot of seating and great exposure to sun all day. Also, the pools are kid friendly which is a added bonus if you want to travel with the family. Overall I would recommend MGM as it’s a great deal.

The rooms were very clean and comfortable. The hotel and casino appeared to be very well kept and clean. I really liked the decor and the vibe. My only complaint was that the mobile check-in was not working, and the wait to check in at the front desk was over an hour. They did offer free water,beer, and some wine for people waiting. The front desk employee was very friendly and helpful and did apologize for the long wait. Overall, it was a great stay.

I had high expectations for an amazing weekend stay at MGM Grand in Las Vegas because it is known as a luxurious hotel. The check-in process went quickly and smoothly, and the staff were polite. However, when we arrived in our rooms, we noticed one of them was not properly cleaned and the bathroom was dirty. We called the front desk to make them aware, but they never sent anyone to clean the room. We enjoyed our stay aside from this incident. On checkout day, we discovered some of our items had gone missing. We questioned the housekeeping staff and they denied any knowledge of it. We had to go to management and file a report with security. We received a free comp for the stolen items, but the culprit was never caught. This was not the ideal experience for our first time at this hotel.

This was my first time staying at MGM Grand. In spite of the good reviews I have heard over the years, the experience still proved to be better than expected. I chose a Stay Well room, which had a plethora of additional amenities – air purifier, comfortable mattress, and water filter – that made my stay even more enjoyable. The pool space was simply incredible, boasting a range of large pools, generous amounts of loungers, and a lovely lazy river. The multiple bars and restaurant choices were also a treat, giving me plenty of options without leaving the property.

It's not something I like to admit but I've visited Las Vegas on two occasions when I never left the resort. And both times I was staying at MGM Grand. They have everything you need for a great trip right on the property. Plus, everything is always being updated to keep with the times. Rooms, restaurants, and entertainment galor.