Sports Bar at Green Valley Ranch

I visited the Sports Bar at Green Valley Ranch after attending a Knights game and taking the RTC bus. This bar is my go-to spot for gambling and drinks. I have had mixed experiences with the staff in the past, but during my recent visit, I had an amazing bartender named Buddha. Despite being busy, he was attentive and checked on me multiple times throughout the night. I suspect he may have been filling in for another bartender, but his service was top-notch. After cashing out two tickets, each worth over $100, I decided to head home. I wanted to give a shout out to Buddha for his exceptional service. Thank you!

The customer service experience I had at the Sports Bar at Green Valley Ranch was very disappointing. The representative I interacted with, Michael, was extremely rude and unhelpful. When I tried to set up a new account and seek assistance with the app, he continuously interrupted me, refused to let me speak, and showed no willingness to assist. Although the manager, Mike, was more accommodating when I asked to speak with a manager, my overall impression of the customer service at the Sports Bar was tarnished by Michael's behavior. Additionally, during a visit to the kiosk, I had a negative encounter with a staff member who threw my money at me instead of handing it to me. Unfortunately, based on these experiences, I will be avoiding spending money at Green Valley Ranch altogether.

Whoever Michael is has terrible customer service. I was attempting to set up a new account was rude for no reason, continuously cut me off, didn’t allow me to speak, wasn’t willing to assist and even trying to get assistance with their app just felt as if I was blown off and not important. I planned on gambling with Station Casinos in general but considering this interaction I might as well avoid spending any money with the chain across any casinos. Mike the manager was nice about it when I requested a manager, but whoever Michael the representative was at the Sportsbook was TERRIBLE. Also… made a bet at a kiosk and had some left over so I cashed my slip. The lady didn’t hand it to me, they threw the money at me. Yea. I’m cool on Green Valley Ranch in its entirety.

You could shoot a cannon through this place and not hit 10 people this morning. Evidently ownership and management have decided that buffets were for locals are unnecessary. You guys might want to take a ride over to Southpoint Casino. The crowds there been Non-Stop for months and months. Take a look at the pictures from there 30 minutes after leaving your place. Keeping them closed is going to make you a Target for either bankruptcy or a buyout. Weekend traffic alone isn't going to keep you afloat.

Who the heck turns off the Indy 500 1/4 of the way in on race day?

Love going here. Very clean and healthy atmosphere all the time. Located next to the District shopping center and fwy. Good service at the sports bar. Mike was on it with the drinks, and very friendly.