Tom's Urban

NORMALLY when i go here the food and service is great... but last time... all thumbs down down down. I ordered a well done burger with garlic fries and six wings... FORTY DOLLARS‼️ Also... the burger was ALL PINK... the fries were also COLD‼️... the wings were great as usual but after seeing the burger and fries I couldn't eat much.

First time dining at Tom’s Urban. Had walked by several times and it looked like a great place to sit on the large patio, enjoy a bite to eat and people watch. I like that the patio has options to sit back from the sidewalk yet still have a view so people passing by aren’t right next to you as you eat.
My husband had the lobster & shrimp Mac & cheese. He really liked it. I ordered the burger well done and tots with no garlic seasoning. Burger was served to me rare with seasoning on the tots. Had to wait quite awhile for my order to be made correctly. The burger is excellent and there are too many tots for one person!
When we received our check, we were charged for two burgers, we only had one. The server tried to cover up the error with the explanation that he had to order a new burger when my original order was done wrong and he “forgot” to remove the extra charge. It’s frustrating to have experience multiple issues for simple dinner. Happy we tried Tom’s Urban, however not in a hurry to go back.