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Sahra Spa & Hammam at The Cosmopolitan Las Vegas

Las Vegas spas

Sahra Spa & Hammam at The Cosmopolitan

Enjoy your own private spa suite, experience one of Las Vegas' only hammams, or simply book a traditional Swedish Massage and discover why Sahra at The Cosmopolitan is in a class of its own.

Location

The Cosmopolitan

Today's Hours

Sunday 8:00 am - 7:00 pm

Monday 8:00 am - 7:00 pm

Tuesday 8:00 am - 7:00 pm

Wednesday 8:00 am - 7:00 pm

Thursday 8:00 am - 7:00 pm

Friday 8:00 am - 7:00 pm

Saturday 8:00 am - 7:00 pm

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Phone

(702) 698-7171

Website

Visit Site

This breathtaking spa draws its inspiration from the natural beauty of the Las Vegas desert. Just like everything else found at The Cosmopolitan, Sahra Spa and Hammam is a work of art in itself. Specialty lounges and treatment rooms surround visitors with the splendor of natural elements and create the most calming spa atmosphere in Las Vegas.

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Sahra Spa & Hammam at The Cosmopolitan Ratings & Reviews

C5arter profile photo

C5arter

500 Points
4/15/2024

What I Liked Most

What I Disliked

Just had a fantastic 50-minute massage with Tina at Sahra Spa & Hammam. She has such strong hands and was able to adjust the pressure perfectly to my needs. It was my first visit and I already can't wait to come back!

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M8vrCp profile photo

M8vrCp

500 Points
4/4/2024

What I Liked Most

What I Disliked

What an incredible experience! I recently tried the Hammam at Sahra Spa & Hammam and it was truly magical. I didn't know what to expect, but it far surpassed any expectations I had. Leaving the spa, I felt incredibly clean and relaxed in a way that I rarely achieve. My attendant, Kiley, was professional, skilled, and very helpful. The entire team at Sahra Spa & Hammam were friendly and accommodating. I highly recommend this experience to anyone looking to relax and rejuvenate. I will definitely be returning for another visit in the future!

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W1ng4s profile photo

W1ng4s

300 Points
4/1/2024

What I Liked Most

What I Disliked

Sahra Spa & Hammam at The Cosmopolitan in Las Vegas is an excellent spa with a beautiful ambiance, top-notch amenities, and great features. The service staff are efficient and courteous, with a special mention to "Robert" for going above and beyond to get iced tea for a guest. The masseuses, particularly Gina and Anna, are expert professionals and provide excellent massages. The lounge area in the spa is cozy, but it could benefit from offering cold flavored drinks like ice tea or lemon water in addition to bottled water. While snacks are available, there are no fruits provided. There is a TV to watch, but there are no magazines to read while waiting for your appointment. It's important to be careful when descending the stairs after your relaxing massage. Overall, my husband and I have visited this spa twice already and we plan to return on our next stay. It's a wonderful place to relax and unwind during a trip to Las Vegas.

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jdoe45

467 Points
2/13/2024

What I Liked Most

What I Disliked

I met my attendant who was pleasant named Kayla and immediately tipped her my $20 for the help she would provide me while I was there. She let me know that I could either be in the general waiting area five minutes before my service or I could meet my partner upstairs 15 minutes before service for a couples massage. I responded by saying I wasn't sure yet which one I would do and I'll see how I feel. Here's where it goes wrong. At the 15 minute mark before my massage, the attendant came into the steam room to let me know she had already radioed to have my partner brought upstairs to wait with me. Well, at that time I was sitting in the steam room. How could I rush up to meet my partner? I had already decided that I was going to actually go to the general waiting area five minutes before the Massage so that both of us would wait separately in the men's and women's main areas. She said "OK the men's side moves slowly so I'll call them and cancel that request so he's not going up there." Ok great. I continue enjoying the steam room, showered and went into the general waiting area on the women's side when the attendant told me that he has actually been upstairs waiting. I was upset that he was up there waiting, and I didn't know it. It also doesn't make sense to just have one person up there before the other. I've had many couples' massages, and everything is done in sync and together, either same waiting area or stayed separate, meeting the therapists/providers at the same time, etc. When she told me that he was up there, waiting without me, I said, well let me go up there too then and she wouldn't let me go by myself up the stairs! Someone else had just walked in to check in so she asked me to wait so she would escort me and I said ok. Then she said "actually someone else is going to check in shortly too could you just go sit in the ladies waiting area?" ?!?!? Ummm no. It's appropriate to have both people waiting in the same space to meet the providers so a conversation can be had about who needs more pressure and who goes with who. I'm the one who needs much firmer pressure and has more experience with massages. My partner would've been happy with anything but instead of having the opportunity to have that conversation and properly assign providers based on needs, I am made to wait separately in the woman's lounge only to be called up with my provider to see my partner and his already assigned provider chatting it up without me there. That was also very irritating to come up separately to him sitting talking and laughing with the first provider who came out! A professional establishment like the Cosmopolitan should understand the nuances of couples and never have the woman greeting the man sitting laughing with his female provider without her. Not a good way to start off the couples massage. I kept a positive attitude and went in giving my girl a chance after letting her know I need firm pressure. She was very very sweet and made me feel important however I could not enjoy the massage whatsoever because 1) the pressure was incredibly light for my body I was actually crying during the massage realizing I was having a really disappointing experience 2) it was as though we were having two completely different massages right next to each other. My partner's provider was moving on different parts of his body at different pressures/speeds and at different times as mine. Every couples massage I've ever had has always been (majority) in sync. I was so sad that this was the experience so far that I had to stop in first 30 min of the massage and leave. I informed my sweet provider what happened, she understood right away and got her manager Jerret (Jared). He also completely understood and spoke calmly with me, explaining he would "not charge for services today". Well he has since changed his mind about the services and is still charging me for half the amount.

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7Eleven profile photo

7Eleven

468 Points
2/6/2024

What I Liked Most

What I Disliked

There are so man other spas I would recommend on the strip over this one. I was expecting it to be one of the best due to the Cosmo reputation and service. I felt the amenities were lacking at the spa and the spa area was confined and not the level of luxury that one would expect. My 80 minute massage had no technique or relaxation. The masseuse was rushing and didn’t focus on my pressure points. I recommend the Wynn or Encore spa, Aria, or Bellagio.

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xz8g2

1075 Points
1/8/2024

What I Liked Most

What I Disliked

Honestly just terrible customer service. You email them and they ghost you. You follow up a week later they ghost you. You have to email or to set up the reservation. It’s time to catch up with the times and have an online booking engine. After being ghosted a couple times I called. It took about 20-30 minutes to get anyone to pick up the phone. They gave me a lame excuse their internet was down. (I guess it was down for two weeks in a hotel… #sarcasm) For the price they charge I would just expect a better customer experience. Needless to say I made the reservation and cancelled. If I’m going to spend $600-$800 I want to be able to trust where I am spending it. This place feels off and there’s much better spas in Vegas than this place.

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Rating

3.75

Sahra Spa & Hammam at The Cosmopolitan Rating

Based on 12 Reviews

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