Spa Costa del Sur at The South Point

My family and I booked several treatments at Spa Costa del Sur for a day of relaxation. Unfortunately, there were some issues with the scheduling and service that left us feeling disappointed. Initially, my wife's nail appointment was unexpectedly moved to before her massage, which meant she couldn't have them painted as planned. Additionally, despite booking a female massage therapist for my wife, she was surprised with a male therapist instead. When brought to the attention of the supervisor, Romaina, she only offered a 20% discount on the massage portion of the treatment. We found this response to be inadequate given the circumstances and the amount of money we had spent. Overall, we were not satisfied with how the situation was handled and as a result, we do not plan on returning to Spa Costa del Sur. We would not recommend this spa to others based on our experience.

Spa Costa del Sur at The South Point in Las Vegas provided a nice experience. The showers were a standout feature, each offering a different aroma scent like citrus & nectar, kiwi cucumber, eucalyptus, and lemongrass & green tea. The hot sauna with a water bowl to increase heat & humidity was enjoyable, and the steam room was a nice addition as well. For a fee of $75, we were able to access the co-ed spa room with its own sauna, steam room, and waterfall hot tub. Single use of the spa was available for $30. Overall, it was a great experience, but there were a couple of suggestions for improvement. A simple sand timer in the sauna would be helpful for guests who want to keep track of how long they've been inside. Additionally, the ventilation in the couples spa room could be improved as it felt chemically and stuffy. Please note that no pictures are allowed in the spa, so I took lobby photos instead.

I've been a patron of Spa Costa del Sur at The South Point for several years and recently visited for my birthday. My massage therapist, Aleidis, was absolutely fantastic. However, upon leaving the massage room, I was disappointed to find the rest of the facilities in disarray. Wet towels were piled on every chair, there were no cold towels available, and there was a lack of staff presence in the area despite only a few guests being present. The showers were dirty and emitted a strong odor of eucalyptus oil instead of citrus as advertised. The locker room was similarly messy with wet towels and robes left on benches, trash on the floor, and shower shoes scattered about. Despite voicing my concerns to Romina at check out, she showed no empathy or willingness to address the issues I had raised, which left me feeling disappointed and dejected. Overall, this experience was not up to the standards I have come to expect from Spa Costa del Sur. It's a shame that the lack of maintenance and poor customer service overshadowed what could have been a relaxing and enjoyable spa day. This is certainly not the level of service I would hope for from a spa at The South Point, and I may consider exploring other options in the future.

Upon entering Spa Costa del Sur at The South Point in Las Vegas, I was disappointed to not receive a greeting from any of the staff. Despite trying to initiate a conversation, I did not receive a response. I ultimately made a purchase because I was with someone who wanted to buy something as well. Throughout my time in the store, no staff member offered assistance. One of the hosts, named Ishalag, was especially lacking in customer service. It is important for all guests to be treated with respect when visiting a business.

Great experience at Spa Costa del Sur at The South Point in Las Vegas. The showers were a highlight, each with a unique aroma like citrus & nectar, kiwi cucumber, eucalyptus, and lemongrass & green tea. The hot sauna had a water bowl to increase heat & humidity, and the steam room was also enjoyable. We paid $75 for a “couples fee” which granted access to the co-ed spa room with its own sauna, steam room, and waterfall hot tub. Single spa use was priced at $30. The only suggestions I have for management are to add a timer, like a simple sand timer, to the sauna and to improve ventilation in the couples spa room, as the odor was a bit chemical and stuffy. Keep in mind that no pictures are allowed in the spa, so lobby photos will have to suffice. Overall, a great experience at Spa Costa del Sur.

I have visited many spas and experienced numerous couples packages, and I must say that Spa Costa del Sur at The South Point in Las Vegas ranks in my top three. During our couples package, we enjoyed a massage, facial, manicure, and pedicure, all of which were fantastic. The employees were friendly and knowledgeable, creating a welcoming atmosphere. The facility itself is outstanding. Separate areas for men and women with an exclusive section for couples offer privacy and comfort. The men's side, which I assume is mirrored on the women's side, provided complimentary water and juices, a changing room with secure lockers, and a men's-only spa area with a variety of hydrotherapy options. The men's spa also featured special showers, a hot tub, cool tub, dry spa, wet spa, and a comfortable lounge area with refreshments and large flat screens. The restroom was well-maintained and stocked with hygiene products, disposable combs, and shower essentials. In the couples spa area, we enjoyed showers, a lavish hot tub with fountains, a dry spa, and a wet spa. The setting was elegant and relaxing, ensuring a peaceful experience. The massage and beauty salon areas were immaculate, and the employees provided engaging conversation. Overall, I had a wonderful time at Spa Costa del Sur and highly recommend it to anyone considering a visit. While I could only capture photos of the lobby due to restrictions on photography within the spa, the overall experience surpassed my expectations.