Spa Orleans

I was disappointed with Spa Orleans in Las Vegas for a few reasons. Firstly, I found it unfair that they automatically charged a 20% gratuity. I believe gratuity should be left to the customer's discretion based on the service received. Additionally, I was hoping for more options catering to couples, such as a hot tub and sauna that we could enjoy together. Lastly, I was surprised that they did not offer any discounts, especially considering my husband and I had a total of six services in one day. Overall, I was not satisfied with the experience at Spa Orleans.

Fitness center is difficult to access. The door is locked during open hours, and there is no card scanner for key card access.

First of all, how are you going to automatically charge a 20% gratuity. Gratuity is based on the customer's discretion based off the experience and service they received. That's wrong! Second, you have nothing to offer as far as a spa standpoint for couples. There should be a hot tub and sauna that couples can go into together since we're getting services together. Third you don't offer any military discounts or any other discounts even though between me and my husband we had 6 separate services in one day.

Gorgeous and well maintained spa! Massage therapist Richard was top notch! Professional and clearly wanted client to have an awesome experience! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️probably one of the best experiences I’ve ever had! Thanks Richard!

Massage and spa amenities were awesome, and deserve 4 or 5 stars. Friendly staff, clean facilities, and were able to get me in on short notice. However, the beauty shop is AWFUL. Absolutely DO NOT go here. I came in for a gel manicure and the woman who did my nails clearly had no idea what she was doing. She was extremely sloppy and cured the polish all over my skin. When I stopped her and asked her to clean up the polish before she cured, so that it wasn’t all over my skin and cuticles she said she’d fix it after. Well lo and behold, she had no idea what she was talking about. She finished the manicure and kept trying to clean up the edges with alcohol but it was already cured. She also put on way too many coats of polish to he point that my nails look so thick like acrylic gels instead of just a shellac manicure. It was so poor I refused to pay for the service, you can’t charge $55 and have no idea what you are even doing. I spent 20 minutes filing them after the appointment just so that the polish was smooth and mostly off my skin. I’m flabbergasted this shop is even in business, I’ve never had a worse salon experience.

I had an excellent experience at spa Orleans. Friendly check in, friendly greeting about services and how to get ready. Water, juices and fruit available. Steam room, Jacuzzi and stocked bathrooms and showers. My massage was professional and one of the best I have had (I get massages monthly). Shout out to Joe who was my massage therapist. I would highly recommend this spa and will come back.