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209 Points
I have visited Mandalay Bay multiple times and each visit has been consistently amazing. The service is top-notch, the hotel is stunning both inside and out, and the rooms are always very clean. If you happen to forget a small item such as a toothbrush or face mask, they provide options for you at no additional cost. Booking a room is a breeze whether you do it online or over the phone. Checking in and out can be done in person or using your phone, which is convenient. Any issues that arise are handled promptly and with kindness. Every staff member I encountered was polite and eager to assist. The food options are outstanding with a wide variety to choose from. Don't miss the beautiful aquarium during your visit - it's a must-see!
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