While I wish to leave a positive review, my stay unfortunately fell short of expectations in several areas. The behavior of the front desk representatives was quite surprising; their attitude did not align with the standard expected of service representatives. I hope these points can aid in your decision-making when selecting a hotel in Las Vegas. Parking Charges: Upon check-in, I was charged for parking despite the availability of an open and free parking lot. Regardless of explanations given, the receptionists seemed disengaged and persisted in charging for parking. Check-in Process: Despite having provided all necessary information during booking, the check-in process took over 20 minutes. The staff's actions were unclear, leaving guests waiting, and the self-check-in via phone did not function properly. Check-out Experience: During check-out, I was questioned about the items in the minibar. Simply opening the refrigerator to inspect a drink led to a warning that touching any minibar item, even without use, would result in a charge. This policy seemed unreasonable and rushed. Customer Service Response: When attempting to dispute the parking charge, the representative threatened to involve security if I persisted in arguing. Only upon requesting to speak with a manager did the representative relent and waive the parking fee. I sincerely hope these insights contribute to improvements in service and help future guests in their decision-making process.
This is a fine dining restaurant. No dress code that I could see. Greeted immediately from our host and seated promptly. Wait staff was prompt, friendly and on top of all our needs. Super clean and neat restaurant. Food was outstanding and the highlight. Very good wine selection. Will be visiting again and would recommend to anybody.
What a piece of s#!+ casino. No self respecting local would be caught dead here. Charging a local 7.00 for water out of the gun!!! F@☆$ this place.
Brought my 6 year old here for his birthday. 10/10 recommended. James was amazing with our son and got him comfortable, the experience was phenomenal!
Awesome atmosphere! Trendy music in waiting area, really good vibe. I wish it was a bar haha. We had a really nice instructor. However, all guns jammed sooooo many times. It was really terrible. Glock jammed after almost each shot. Machines guns where you are supposed to do one long shooting until all bullets are out would jam constantly so you really could not enjoy it. So, I give rating of 2 for their guns. I give an awesome rating for the place, atmosphere, and our instructor. Another thing is they stopped providing transportation to and from after COVID. The Battetfield Vegas places provides awesome transportation. I would say come here if you never shot machine guns before or want something fancy for girls trip. Again, I love the place, just don’t love my guns jamming after each bullet. Go to other place if you want real hardcore shooting experience. All my girls really enjoyed this place (other than guns jamming). Customer service ladies were superb as well and very accommodating.
Place is nice and it has a lot of potential. We were there this Tuesday night December 2019. Drinks are good, but no food been served. We ask our if we could bring food and he was okay with it, so we bring food from Eataly. Next we ask to put it on the room , only to find out that there was some sort of problem with the system, and ending paying the with credit card.
We ate here a few times during our 4 day stay - breakfast and lunch and this was the best food at the Mirage. Each time the food was so delicious! From the fries & burger (ordered while at the pool) to the eggs @ breakfast (dine in). I love the roasted tomato added to the breakfast plate, such a nice touch!
Decided to try this place and we fell in love! The salsa was the best we’ve ever had with the right amount of heat. The chips are made in house and came crisp and warm to our table. Our server was very attentive and made the guacamole at our table. The margaritas were strong and our dinners were very yummy. We already plan to go back before we leave Vegas! We went back and it was just as great! Reagan was our server and he was friendly, knowledgeable, and attentive. I had the tortilla soup and my husband had the carnitas. So delicious. Everything they make is from scratch and you can definitely tell. The strip has gotten stupid expensive but Yolos is very reasonably priced. We wish they were open this morning because we would get takeout for our flight home. We will definitely go back next time we are in Vegas!
Compared to the cheaper buffet like the Excalibur, this has much better food. However, the longer line and wait will turn anyone off and feel not worth it. We got in line at 9:45am and waited an hour. But overall, $60 with all those options and definitely tasted a lot better than a cheaper place will beat a sit down restaurant where you will definitely spend more.
Not an aquarium, rather a large saltwater fish tank behind the desk. Fun to see, but not an attraction.
Very nice location for the APA pool tournament. Easy to access and good services.
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