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366 Points
2024-02-03 03:08:01
Feb 3, 2024 at 3:08am
Just checked out today and I can honestly say I would never stay here again. Part of the problem is I was there for F1 and the rooms were $ inflated (like every hotel in Vegas). We spent over a grand a night and it definitely wasn't worth a grand. All that aside, even if I just judge the hotel and customer service without the insane price tag, it still fell short in many ways. I've never been in a hotel with no fridge. They charge $35 a night to rent a fridge. The room was tiny and too basic, and you can hear your neighbors in the next rooms coughing, talking, or pulling their blinds up. I specifically said, "no feather pillows" but there was a feather pillow. There was no laundry bag, and the TV had glitches the entire stay where we couldn't watch movies. We were compensated only the $45 resort fee and Natalia at the front desk was not sympathetic, displayed poor customer service and was not friendly at all. She looked at me blankly when I asked where the recycling was and stated that there was no recycling. On a positive note, the shower was clean and had instant hot water. And Primrose restaurant had the best vegan strawberry shortcake I have ever had in my life!
2024-02-01 09:08:02
Feb 1, 2024 at 9:08am
Come to the parlor lounge once the live music starts. They always have a great musician singing and usually accompanied by a small band, a piano or the sax. Come for a place to enjoy some stiff but pricey drinks. If you come to be loud with yoir group, no worries as the musicians will banter with you for sure. If you come as a couple to sit and watch some live music, that is equally appreciated. Ask the bartender when you enter if table service has started. If it hasn't getting a drink may take a while. Your best bet is to start at the bar and get your first cocktail and then the server will know you are drinking at the lounge. I love a good old fashioned, and one of my favourite old fashioneds is made here.
2024-01-20 23:30:02
Jan 20, 2024 at 11:30pm
Pros: they brought the food out fast, they have nice background music, it’s nicely decorated and conveniently located in the hotel. The food looked pretty. Cons: the food tastes bad!!! 😔the waitress and seating staff were rushing me to sit down and order. I only was looking at the menu for a minute before the waitress asked if I was ready to order she asked me again 3 more times! She was a little rude with it but tried to throw in “darling” every once in awhile. As if she still wanted a tip. The food was bad. The eggs are powdered eggs, the potatoes tasted like they were stored next to some chemicals, the water tasted like it came from a garden hose (unfiltered and gross taste/smell, the chicken was undercooked, the nachos lack flavor and it was overpriced. We payed $39.99 for nachos and a plate with toast, eggs and sausage on it.
2024-01-13 04:03:01
Jan 13, 2024 at 4:03am
This restaurant does what I would call family portion with the small easily feeding two people. We had the stuffed chicken with garlic bread and a bottle of apothic red wine. The total cost of that not including a tip came to $91.04 which I thought was reasonable. Have added photos of the food. Our waiter Jon was very good he explained the whole thing very well. Food was good and the service was fine. The atmosphere was a little low though but did not stop us enjoying our food.
Just checked out today and I can honestly say I would never stay here again. Part of the problem is I was there for F1 and the rooms were $ inflated (like every hotel in Vegas). We spent over a grand a night and it definitely wasn't worth a grand. All that aside, even if I just judge the hotel and customer service without the insane price tag, it still fell short in many ways. I've never been in a hotel with no fridge. They charge $35 a night to rent a fridge. The room was tiny and too basic, and you can hear your neighbors in the next rooms coughing, talking, or pulling their blinds up. I specifically said, "no feather pillows" but there was a feather pillow. There was no laundry bag, and the TV had glitches the entire stay where we couldn't watch movies. We were compensated only the $45 resort fee and Natalia at the front desk was not sympathetic, displayed poor customer service and was not friendly at all. She looked at me blankly when I asked where the recycling was and stated that there was no recycling. On a positive note, the shower was clean and had instant hot water. And Primrose restaurant had the best vegan strawberry shortcake I have ever had in my life!
Come to the parlor lounge once the live music starts. They always have a great musician singing and usually accompanied by a small band, a piano or the sax. Come for a place to enjoy some stiff but pricey drinks. If you come to be loud with yoir group, no worries as the musicians will banter with you for sure. If you come as a couple to sit and watch some live music, that is equally appreciated. Ask the bartender when you enter if table service has started. If it hasn't getting a drink may take a while. Your best bet is to start at the bar and get your first cocktail and then the server will know you are drinking at the lounge. I love a good old fashioned, and one of my favourite old fashioneds is made here.
Pros: they brought the food out fast, they have nice background music, it’s nicely decorated and conveniently located in the hotel. The food looked pretty. Cons: the food tastes bad!!! 😔the waitress and seating staff were rushing me to sit down and order. I only was looking at the menu for a minute before the waitress asked if I was ready to order she asked me again 3 more times! She was a little rude with it but tried to throw in “darling” every once in awhile. As if she still wanted a tip. The food was bad. The eggs are powdered eggs, the potatoes tasted like they were stored next to some chemicals, the water tasted like it came from a garden hose (unfiltered and gross taste/smell, the chicken was undercooked, the nachos lack flavor and it was overpriced. We payed $39.99 for nachos and a plate with toast, eggs and sausage on it.
This restaurant does what I would call family portion with the small easily feeding two people. We had the stuffed chicken with garlic bread and a bottle of apothic red wine. The total cost of that not including a tip came to $91.04 which I thought was reasonable. Have added photos of the food. Our waiter Jon was very good he explained the whole thing very well. Food was good and the service was fine. The atmosphere was a little low though but did not stop us enjoying our food.
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