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391 Points
Our waiter arrived promptly and took our drink orders quickly, yet after that our service fell significantly. We had ordered bonito, serrano, and meatballs and the latter two arrived with good quality. To replace the bonito, we opted for mussels, but these never came. Moreover, our drinks went empty and we had been sitting with no one checking our table for 15 minutes before our waiter finally returned. Unfortunately, no one asked to bring us more dishes and when they did return we informed them that we were done and just needed the check. Ultimately, we had decent food but terrible service, leading us to decide not to return when we come back to town.
This review is overdue about a month. I pre-scheduled appointments for me and my husband before travelling to Vegas. Reading some of the reviews made me worried about the potential experience I may have, but it surpassed my expectations. We had our appointments early morning, therefore more space and alone time. We were given full details about the premises and what to expect. The sites are clean and the staff offered excellent customer service. I had a massage with Christine and she is absolutely amazing as she took the time to fix every single painful muscle on my body. Will definitely try again when visiting Vegas again.
The view and cuisine were amazing - a definite must-see! When I called to switch our reservation to a later time, the staff was extremely accommodating.
I had a disappointing experience when I went to this place for dinner. Although I was carded, which is totally fine, others who were in the establishment were not. The waiter was taken aback when he realized my age and attempted to rectify the situation by giving us a complimentary glass of wine - an effort that was too little, too late. The food was unappealing and the service was substandard - causing me to never want to return again.
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