The Spa at Park MGM

I can truly say that his place is magical. Wonderful food, great gaming and the energy of the room is vibrant from wall to wall. Excitement in every aspect of this incredible experience of the Vegas lifestyle.

Lovely day spent away from the buzz of the strip - well needed after a busy week. No communal area for couples - suprised to find after we had paid that men and women are kept separate in the spa. Turned out to be wuote nice that you could concentrate on relaxing. Lots of amenities- water, coffee, apples and magazines. Pool area clean, sauna could have been hotter but still lovely. Changing areas well looked after, showers lots of towels, razor and shampoo, conditioner and lotion provided. Hairdryer and straighteners, make up remover and hairbrushes. We went out of pool season so didn't have swimsuits - Front desk only sell mens swimwear, shops close by were $180 for a pool party type swimsuit. We went to burlingtons nearby and kitted ourselves out for $20.

Beautiful hotel, and mostly nice staff. But there are several sketchy things they do, which we blindly accept. And believe it or not, they're one of the nicer hotels on the strip. From the start what soured me.. when we picked up our bags back from the bell check, I reached for my bag to get my cash (to tip her) and she (the bell hop) dropped my bag upside down on the ground from about 4 feet high, and walked away and kinda glanced back and smiled ..while her co-worker told another guy "then you got the non-tippers" and looked right at me as they both laughed. She obviously didn't know I was about to tip her, but instead was super rude. So that was the initial "welcome to our hotel" interaction. And for such a "nice" hotel, they do some cheap things to make an extra dollar. Example.. the toilet paper is single-ply sandpaper. Also the overpriced items in the mini bar are sensor activated, so if you just move them slightly you will get charged. What a messed up tactic to get a few extra dollars out of you. Also don't forget the "resort fee" (it's around $50/night). Also the walls are paper thin. You can hear everything next door, in the hallways, and everywhere. The rooms are also a bit old and dirty, with stains on the walls and floors, and an underlying subtle cigarette smoke (though not as bad as the other hotels). But dim the lights, take 30 steps back, have a few drinks, and you may not notice. Lastly, the rewards points don't really add up to much unless you gamble a LOT, or eat mostly at the hotel. We ate at the hotel like 5 times, and gambled a little bit.. and when I asked the rewards staff if we unlocked anything with our rewards points, and she laughed and said "oh you have to gamble a LOT more to get rewards comps" (yeah she really stressed the *a LOT*)

This past visit, our hosts upgraded our room to a Stay Well on the 23rd floor. It was a nice upgrade, but we did not realize until we got up there that it was an accessibility room. It's great that they have this but it didn't work for us. There were no drawers for our clothes, the closet rod was too low for h my wife's dresses, and the shower was small with a lot of gadgetry that I'm sure is very useful to those who need it. They didn't have any other rooms that day, but the next day Dustin let me surprise my wife by shifting us to a Nighthawk Suite for a very discounted rate. I waited a few hours for it to be ready but hadn't heard anything. I checked back with the front desk where Andrea got on the phone and made it happen quickly. We also got some F&B comps for our trouble. These two were both so helpful and friendly and I hope to work with either of them again on my next trip. We will definitely be back. The Nighthawk Suites are worth the upgrade. The food and entertainment options at Park are some of the best on the strip, the location is central to everything (the tram to Bellagio can get you to the upper half of the strip), and the non smoking aspect makes a huge difference. Just the best.

The rooms are very spacious, but the closet is small and have a built in dresser with only four draws. The maid service skip our one day even though we were gone most the day. Not big deal, just a little unusual.

I had an absolutely fantastic stay at the Park MGM! The level of service was excellent - the staff was attentive and went above and beyond to make sure I had everything I needed. The cleanliness of the hotel was top-notch, which is always important to me. The value for the price paid was truly exceptional, considering the high-quality experience I had. The location of the Park MGM couldn't be better - it's conveniently situated in a prime area, making it easy to explore the city. The sleep quality was excellent, and I woke up feeling refreshed and ready to take on the day. The rooms were wonderful - spacious, well-designed, and comfortable, providing the perfect place to unwind after a day of activities. Overall, I can't recommend the Park MGM enough. Every aspect of my stay, from the service to the rooms, exceeded my expectations. If you're looking for a remarkable hotel experience, this is definitely the place to stay.