Green Valley Ranch

This place was fantastic! Always enjoy staying here. Special mention to Robin for keeping the casino area spotless and pleasant. As a long-time employee, her positive attitude truly stands out. Great job, GVR, for having such a wonderful team member!

Green Valley Ranch in Las Vegas offers a pleasant resort experience, with the restaurant staff standing out for their amazing service and friendly demeanor. Unfortunately, I didn't have the chance to interact much with the casino staff or slot attendants. The slot machines seemed particularly tight, making it challenging to win anything substantial, which is unusual. In fact, it felt like the odds might have been more favorable at a gas station casino.

The staff at the rewards center appear to lack customer service skills, and seem dissatisfied in their roles, which affects their interactions with guests. The casino host, Patrick, also falls short in offering a welcoming experience. On a positive note, the casino is undergoing renovations. However, the slot machines tend to be tight, and there's a hope for improved staff attitudes. When spending money for entertainment, guests deserve courteous treatment. An online cake order at the bakeshop was mishandled, with no effort made to resolve the oversight. Overall, there are other venues that offer a more enjoyable experience.

After spending significant time at Green Valley Ranch over the past year, I've come to believe that there may be issues with the gaming practices at Station Casino properties. A sign in the non-smoking slot area suggested the use of "Shills and Prop Players." The slot machines seem extraordinarily tight, rarely paying out, and there's something suspicious about the players at the tables. A quick search online reveals many people have echoed these concerns. Frequent visitors often seem to overlook these discrepancies. While I generally have better luck at other casinos, my experiences here have consistently resulted in losses. Additionally, the perks and comps offered are far from impressive. UPDATE **December 31st, 2024** I recently visited several other casinos, from the Bellagio to New York New York, Circa, and all over Downtown Fremont Street. The experience was fantastic! I managed to win on both the machines and at the tables, and the energy throughout was lively and positive. However, returning here only brought a string of losses. The atmosphere is dismal, with people appearing disgruntled and the overall vibe remarkably low. This seems to happen every single time. It's clear that something is amiss. I've had enough! The constant remodeling only reinforces my suspicion that the machines are being tightened to recoup expenses. It's disappointing to see people being treated this way. Your casino is failing to meet expectations, which explains the ongoing negative feedback.

Green Valley Ranch in Las Vegas is an excellent place to stay and play. This resort offers a variety of options for adults and has a few amenities for kids as well. Despite being a family-oriented hotel, it was relatively quiet during the weekend, especially compared to other family hotels on the strip. Although they advertise "We love locals," I received outstanding customer service from both the reception desk and the vendors as a visitor. The pool area is fantastic, and the surrounding area is filled with plenty of shops to explore. I can’t wait to come back here again.

I brought a group of seven for a spa day at Green Valley Ranch, and it certainly did not disappoint! The staff was extremely kind, and the facilities were impeccably clean. Visiting on a Wednesday meant it wasn’t crowded at all. Even though there were other patrons, we enjoyed private moments in the hot tub, sauna, steam room, and pool during the half-day we spent there. All seven of us thoroughly enjoyed our massages. The electric massage table with adjustable angles was a standout feature. It was especially nice when the masseuse gently elevated both my head and knees while I was on my back, a feature I’d never experienced before. Although the facilities are somewhat small and may not offer a vast array of amenities, if you're seeking solitude, excellent service, and beautiful surroundings, you will absolutely love it here.