Masquerade Village

Avoid staying at the Rio as there is a significant management change happening and the hotel is in disrepair. The rooms are unclean and all the stores close early. It's best to steer clear of this place.

Just checked in to Masquerade Village and was disappointed by the cleanliness of the place. The couch in my room had stains and the front entrance was dirty. The walls by the elevators were all marked up and dirty as well. It seems like the quality of this place has really gone downhill. I will not be staying here again, especially after learning about the Legionnaires outbreak a few months ago. I don't feel comfortable showering here and will be using the gym at Golds instead. The fact that the gym here closes at 7pm is also disappointing, it seems like they try to keep you in the casino at all costs. The amenities in the room have also decreased, with no refrigerator available anymore. Overall, this place is a dump and I recommend going elsewhere.

The room at Masquerade Village was lovely, but the journey to reach it was challenging. It was disappointing to discover that there is a non-refundable $75 pet fee, which is even more than the cost of the room itself before resort fees. Despite mentioning my husband's disability at check-in and asking for the quickest route, I was not warned about the distance from the desk or luggage carts. Overall, our stay was pleasant but not particularly accommodating for those with disabilities.

I do not recommend staying at the Rio hotel in Las Vegas. There is currently a significant management change happening and the overall quality of the hotel has suffered as a result. The rooms are not well-maintained and many of the stores within the hotel close early. It would be best to avoid staying at this establishment.

Our room was wonderful BUT getting to it was a chore! Also,they say pets are allowed but it's a 75$ pet fee non refundable.....that's more then tthe room was before resort fees! At check in I mentioned that my husband had a disability and needed the quickest way there. The person (Moses) who checked me in was plesent and gave me directions but no warning it was so far away from the desk or where luggage carts may be at. Overall it was nice but definitely not disability friendly.

Do not stay at the Rio, there is a big management change occurring and the hotel is ruined down. The rooms are nasty and every store closes so early. Just stay away from this place