Flirt Lounge

This place is straight robbery. Grabbed a gin and soda at the bar, and that cost $15, which is absolutely insane for a simple drink like that. Then went to find a spot to sit to finish watching the Super Bowl with my friend, when the manager sent a waitress over to tell us there was a 2 drink minimum and check our IDs, which we both agreed to, although I was pretty perplexed since I clearly already had bought one from the bar just a couple minutes before. Then that same manager came over minutes later to tell us the spot we were sitting was “reserved” and we had to move, when there was no other seating available. Weird how that happened *after* the 2 drink minimum (which we had already placed an order for) and ID check. Anyway, long story short, if you don’t want someone in your bar because they don’t fit your douchey vibe, just tell them from the get-go. Don’t try to charge them $60 worth of drinks and then kick them out. Highly recommend avoiding this place if you can. Plenty of other great bars and casinos in the area that you can check out instead.

Great bar in the centre by reception. Friendly staff. Good hangout area. $9 for bud.

Rooms were dated but in good repair, clean, and staff was helpful and friendly. Service at valet was 5 star. The front desk always had a lineup. Staff were knowledgeable, but there just wasn't enough. Restaurants, when open, had great staff. The location was good. We had a car so it was easy to get anywhere. Pools were not all open. Lots of clean towels, Place felt safe with lots of security.

The room was cleaner than I was led to believe from many mediocre reviews. The service other than maid service was pretty much non existent. I had to ask a casino pit-boss how to find the elevators to my room. The casino was busy but not so busy that I had to wait for a seat at a black jack table. The tables have $10 minimum during the day and $15 minimum at night. Lots of other casinos have $25 minimums. Many of the shops and restaurants in the resort were closed. All I wanted was a decent cheap room and a blackjack table to belly up to. If you want more there are better resorts but this one is reasonably priced and clean.

I stayed at the Rio, the rooms are beautiful, but that is where it ends. Checking in was a long, drawn-out wait. More than half of the kiosks were not used, making the wait longer than needed. The manager behind the desk was rude, did not want to help anyone, and backed it up with a shrug of the shoulder and a smirk. Here is what I experienced at the Rio Hotel 1. Poor management and attitude. 2. The room is beautiful, but I found carpenter nails loose on the floor. I brought this up to a different manager, who didn’t care. More than half of the shops are closed. 3. No buffet, after I was told they had one, The Carnival restaurant closed. 4. Costly food and snacks. 5. Room construction at 6:00 a.m., yes, they were using a handheld jackhammer to tear up the tile on the floor. I asked why 6:00 a.m., and they said they were not responsible for when the crew started. 6. Walls are thin, so be ready to hear your neighbor. I can handle the neighbors and expensive food because it is a casino. Still, the poor attitude and lack of customer service are unacceptable, considering the cost they charge for the rooms.

Worst Hotel Experience Ive ever dealt with. Booked in August. No mention of Hotels switching ownership when booking via telephone. Paid regular room rate for 5 rooms. No restaurants are open, the pool is closed, the majority of the machines are out of service to be removed, the convenience store is closed so you cant even buy a water or soda. They should have just closed down during renovations. This is straight up false advertisement. I feel like ive been robbed of my time and money. It took 3 attempts to check in to actually get a room. Rooms were still not ready 4 hours after check in time. My rooms were released and then re-booked so I have multiple duplicate charges on my credit card. Ive never been so disgusted with a hotel in my life and the Rio should be truly ashamed. Best case scenario is they refund my money for remaining nights so I can try to salvage the rest of the trip by staying elsewhere.