Crockfords Lobby Bar

From the moment I stepped into Crockfords Vegas, I was greeted with warmth and professionalism that set the tone for my entire stay. The staff here truly understands the essence of hospitality, going above and beyond to ensure every guest feels valued and cared for. The cleanliness of the hotel deserves a special mention. Every corner of the hotel, from the lobby to the rooms, was impeccably maintained, radiating a sense of freshness and hygiene that is so crucial in today’s times. The attention to detail in maintaining cleanliness was evident and truly appreciated. But what truly stood out was the hotel’s pool area. The pools were not only open but also perfectly warmed, offering a tranquil oasis for relaxation and enjoyment. The water was crystal clear, and the poolside area was well-maintained, creating a serene and inviting atmosphere and open in November with full bar and food service. Overall, my experience at Crockfords Vegas was nothing short of exceptional. The combination of great service, exceptional cleanliness, and the delightful pool experience makes this hotel a top choice for anyone seeking a comfortable and enjoyable stay. Every restaurant we dined in was fantastic, particularly Wally's.

So much disappointment begins trying to find the right lobby to check in. The brands (Hilton, Conrad, Crockfords) are under the same roof and signage is very limited for where to go. We were directed to three separate lobbies before getting checked in. No one asks what brand you are staying at; and most everyone ahead of you in line is also at the wrong lobby - so it's a cycle of everyone being lost and the staff having no training. Once we got the right lobby and line to check-in, we were told the strip view room we reserved, was not what we reserved and we would be getting a parking lot view room. Even when I showed them the actual reservation made on their Hilton website, they insisted that reserving a strip view room does not mean strip - it means a parking lot view. We argued with two layers of management before being told they would do us a favor and find us a strip view room without having to charge us additional funds. So instead of my Gold level free upgrade, I was upgrafed to the room we reserved on their website. Once in the room on Level 60, we were kept awake until 5am each morning with the BOOMING bass music from the night club. It not just a little noise; it is absolutely torture. I can only assume every single room in the hotel has this problem if we heard it on level 60. Simply stated, stay somewhere else. Until they bring in competent management, this hotel will be in steady decline.

I wanted to take a moment to express my heartfelt gratitude for the incredible experience my wife and I had during our recent stay at Resorts World Las Vegas. We stayed in a 1-bedroom suite at Crockfords, and our entire visit left us with lasting memories. First and foremost, the cleanliness and modernity of the property were truly impressive. The housekeeping team deserves special recognition for their tireless efforts in maintaining a spotless and welcoming environment throughout our stay. It was evident that the attention to detail and dedication to cleanliness were top priorities. One of the highlights of our trip was the culinary journey we embarked on at Resorts World. We had the pleasure of dining at Carver Steak, Dawg House, Suns Out Buns Out, Viva, Blood Bros. BBQ, Randy's Doughnuts, and Agave. Every restaurant exceeded our expectations, offering an array of delicious dishes that satisfied our taste buds. The variety of dining options was a definite plus, and we savored each meal. While our stay was truly remarkable, I'd like to offer one small suggestion for improvement. The craps tables at the resort are quite long, which can make it challenging for some guests to fully engage in the game. It might be worthwhile to consider installing a few shorter craps tables to provide a more comfortable and inclusive gaming experience for all guests. Despite this minor suggestion, we eagerly anticipate our next visit to Resorts World Las Vegas. Resorts World commitment to providing an exceptional guest experience did not go unnoticed, and we look forward to creating more wonderful memories at this resort in the future.

Had a wonderful time at Crockfords Hotels- it was luxurious, elegant, and exclusive. Vegas does tend to get crowded (lines at check in times, crowded pools, and hallways), but Crockfords offered exclusive amenities that made the stay special. Rooms were spacious, new, and clean. Bathrooms were spacious and the modern touches with luxury byredo products were an excellent touch. The private pool was great and had plenty of sun-chairs for use- great since the Conrad/Hilton pool areas were very very crowded. Good service overall, and lives up to the 5 star standard.

Crockfords is beautiful, modern, elegant and luxurious. The lobby is stunning and the facilities are excellent. The rooms are nice and modern and new and the overall feeling is modern luxury. The staff is excellent and go the extra mile to make things great. They are extremely well trained. The hotel feeds into the casino and restaurants shared by Conrad and Hilton so there’s a combination of guests that share these common areas. The casino is great although if you play in the main casino the minimums are very low and if you play at crockfords segregated area the minimums are very high. Overall the hotel is really great. The only issue that arose was that the staff didn’t make up my room on the day before i left. Upon discovering this I told them and asked them to come by at 530 pm to clean and they agreed they but then showed up at 7 pm As a result of a conflict the room was never cleaned. I’ve not experienced a hotel forgetting to clean my room. Consequently I cannot give them 5 stars and have no pics of the room to share.

I wish I could change hotels. I will never stay here again. We just checked in after a long day of travel. We are tired and just want to enjoy our wedding anniversary. We checked in and thought we got the room we paid for. But because of weather delays, our strip view king bed was given away to someone else. So, after all the money we paid for this room, we are stuck with a city view room with 2 queen beds. I am so disappointed. All the manager said was sorry, we will take some money off. Basically, sucks to be you. Don’t come here if you are looking to have a nice time. There are far better hotels to stay at.