Horseshoe Las Vegas

I had booked two rooms at Horseshoe Las Vegas three months in advance, specifically requesting connecting or adjoining rooms. Despite it being a weeknight stay with no major events going on, I was forced to use an automated check-in kiosk. I had doubts about the kiosk's ability to address my unique request, but was assured it could handle any issues. Unfortunately, the kiosk ended up assigning my two requested connecting rooms on different floors. After waiting in line to speak to a staff member, I was told that no connecting rooms were available. However, they were able to at least locate both rooms on the same floor. One of the rooms had a strong smell, as if it had been used as a smoking room despite being labeled as non-smoking. The front desk's solution was to have housekeeping spray air freshener. Additionally, the second room had no toilet paper in the bathroom. After contacting housekeeping, it took four hours and a second call to finally receive the needed supplies. Although I had paid extra for a south-facing room with hopes of a fountain view and to avoid noise from Flamingo Rd, the view turned out to be a rooftop and parking garage. On a positive note, the beds were very comfortable. However, based on my experience, I would not choose to stay at Horseshoe Las Vegas again, as there are better options available within the same price range.

Our stay at Horseshoe Las Vegas was enjoyable. The casino was quite smoky, which was a downside for us. However, the room was clean and well-equipped with nice comfy chairs, a desk, and a large LG TV. The bathroom was also clean, although the shower could use more water pressure. The bed and pillows were comfortable, and the room itself was quiet aside from the road traffic outside. The cleaning staff was efficient and quick, and the location of the hotel was fantastic. While the casino staff didn't seem overly friendly and there wasn't a standout bar for drinks, there wasn't much within the hotel premises to keep us entertained beyond a good night's sleep. Overall, the price and quality of the rooms made our stay worth it.

I appreciate the atmosphere and cuisine at Horseshoe Las Vegas, but I found it confusing that I had to pay $7 for a show ticket when the bar was offering free ice water just a few feet away. The 110° weather only added to the frustration.

This new renovated hotel was nice and clean. But there wasn’t any room service (changing towel or room cleaning) I loved the location , walking distance everywhere. There was another issue we saw , the very last morning before we leave there was a homeless at our hallway smoking cigarettes. We told security and they removed him right away. But hotel should have better security

Good experience! Very clean, quiet room, very comfortable bed, nice clean shower. Nice sized TV. Lots of counter space to place your things on. Blow dryer and iron/ironing board in room. Fun casino downstairs. Good food court for snacks. Convenience store on site. Great location!! Close to many other hotels/casinos and the monorail. Took away one star because the check in process is kind of chaotic, long lines! Not a luxury hotel, but if you're looking for a comfortable place to sleep in the middle of a lot of the action on the strip, the Horseshoe is a great choice. Would stay here again.

I did NOT stay here but rating the casino and show room and valet was excellent!! 5 stars for the super valet team best experience we received in all Vegas and would park here any time because guys were so helpful and nice!! Registration was unbelievably crowded on Friday night before Christmas.. really loved loved the magic or hypnotist show ... forgot the name of French Canadian guy but highly recommend his show.... attaching pictures.