The Cosmopolitan

Avoid this place! Our experience at The Cosmopolitan in Las Vegas was dreadful. We were locked inside our room—yes, the door wouldn’t open—and missed our reservation as a result. The management’s response was incredibly lax; despite calling twice for the manager, no one showed any concern. It seems accountability is not a priority here. Special occasions like birthdays or anniversaries are ignored; you’re just viewed as a walking dollar sign. While this might be typical for Vegas, The Cosmopolitan takes it to a whole new level. Even though we paid for an upgraded room, many fixtures were faulty. The bathroom door was visibly damaged and quite unsightly. Basic amenities were missing; we had to call for things like hangers and a hairdryer. The provided robe was worn and tattered, yet they seemed indifferent to it. Whether it’s due to being understaffed or just plain disinterest, the service was far from what you’d expect for the price. The only redeeming quality of this place is its great restaurants.

Recently had an unexpected stay at The Cosmopolitan in Las Vegas due to a cancelled flight. Check-in was easy and the staff were very understanding and helpful. The room was comfortable and provided a much-needed respite after a stressful day. The Chandelier Bar was a highlight with excellent service. Room service exceeded expectations with a full pizza delivered instead of just a slice. Overall, The Cosmopolitan is definitely the best hotel on the strip.

Recently stayed at The Cosmopolitan in Las Vegas for a 4 night, 5 day visit. During check-in, there was a bit of a wait and our room had not been properly cleaned from the previous guests. It took a couple of hours for someone to come clean it, and we also received stained sheets. However, we were pleased with our terrace suite with a wrap-around balcony that offered a fantastic view of the strip. The rooftop pool in the boulevard tower was a favorite spot to beat the heat, although cleanliness of the water could have been better. Dining options on level 2 were delicious, although some areas were not as clean as expected. Interactions with staff varied, but overall our stay at The Cosmopolitan was enjoyable. However, the high prices may not fully match the level of service provided.

The Cosmopolitan in Las Vegas is an incredible vacation spot. The casino is one of the best in Vegas and the rooms are unreal with top-of-the-line views. The location in the middle of the strip is perfect, with convenient spots for food and any necessities you may need. Although I didn't try the pool, it looked great. The staff is nice and there is a good bar inside the casino. Overall, an AMAZING stay!!

My recent stay at The Cosmopolitan in Las Vegas was in a terrace suite with a wraparound balcony view of the strip for 2 nights. The room was spacious, clean, and well-decorated. The main bathroom was gorgeous and perfect for getting ready for events or a night out. I liked the convenience of buttons to indicate housekeeping preferences. However, the room had a musty, faint cigarette smell, leaving my clothes with the same odor. It would have been great to have a microwave, tea kettle, or coffee maker in the room, as well as a filtered water station on each floor. As for the hotel overall, it's definitely a glamorous Vegas hotel but does have a strong cigarette smell, which can be a challenge for non-smokers. The hotel offers a variety of bars and restaurants, although some don't open until later in the day and many close early considering it is a casino hotel. Overall, The Cosmopolitan is a nice Vegas hotel, but there are areas for improvement to elevate it to a 5-star experience.

The Cosmopolitan in Las Vegas was truly impressive. The staff provided excellent service from the moment we arrived to the moment we left, with only one minor exception. Our room boasted a stunning view, was incredibly comfortable, and had all the amenities we needed. The only downside was that one of our tires ended up being damaged while in valet parking, which we unfortunately didn't notice until after we had left the property.